These Terms and Conditions govern your use of the pisomax platform. By registering an account or using any part of the platform, you confirm that you have read, understood, and agreed to everything written here. Please take a few minutes to go through this page before you start playing — it covers your rights, your responsibilities, and how pisomax operates for players across the Philippines.
Last updated: January 2025. These terms apply to all registered users of pisomax.net.
1. Eligibility and Account Registration
You must be at least 21 years old and a resident of the Philippines to register and use pisomax. By creating an account, you confirm that all information you provide — including your name, contact details, and payment information — is accurate and up to date. Each player is permitted to hold only one account; duplicate accounts may be suspended without prior notice. pisomax reserves the right to request identity verification documents at any time to confirm eligibility. Accounts found to belong to ineligible users will be closed and any remaining balance handled in accordance with applicable regulations.
2. Account Security and Responsibility
You are solely responsible for keeping your login credentials — username and password — confidential and secure. pisomax will never ask for your password via email, chat, or any other channel, and you should never share it with anyone. Any activity that occurs under your account is considered your responsibility, whether or not you authorised it. If you suspect unauthorised access to your account, you must notify us immediately by contacting support at [email protected]. pisomax cannot be held liable for losses resulting from your failure to maintain the security of your account credentials.
3. Deposits, Withdrawals, and Balances
All transactions on pisomax are conducted in Philippine pesos (PHP). Deposits are credited to your account balance once the payment hasbeen confirmed by the payment provider. Withdrawal requests are processed within the timeframes stated on the Deposit page, and funds are returned to the same payment method used for the original deposit where possible. pisomax does not charge internal processing fees on standard deposits or withdrawals, though your payment provider may apply their own charges. You are responsible for ensuring that the payment details you provide are correct — pisomax cannot reverse a transaction sent to an incorrect account due to user error. Any balance remaining in a dormant account may be subject to an inactivity review after an extended period of non-use, as outlined in our account management policy.
4. Game Rules and Fair Play
All games available on pisomax — including sports betting, fish games, and bingo — are governed by their individual game rules, which are displayed within each game section. Results are determined by the game mechanics and, where applicable, by the outcomes of real sporting events. pisomax does not manipulate game results, and all outcomes are final once confirmed by the system. Any attempt to exploit technical errors, use automated tools, or engage in collusion with other players is strictly prohibited and will result in immediate account suspension. Players who believe a game result is incorrect must raise a dispute within 48 hours of the result being recorded by contacting support at [email protected].
5. Prohibited Conduct
Players must use pisomax solely for personal entertainment and must not engage in any activity that is fraudulent, abusive, or harmful to the platform or other users. Prohibited conduct includes, but is not limited to: creating multiple accounts, using stolen payment methods, attempting to launder money through the platform, harassing other players or staff, and deliberately exploiting software bugs for financial gain. pisomax monitors account activity and reserves the right to suspend or permanently close any account found to be in violation of these rules. Any funds associated with prohibited conduct may be withheld pending investigation. pisomax cooperates fully with Philippine law enforcement and regulatory authorities in cases involving suspected illegal activity.
6. Responsible Gaming
pisomax is committed to promoting safe and responsible play for all Filipino players. We provide tools and resources to help you manage your gaming activity, including the ability to set personal limits and take breaks from the platform. If you feel that your gaming habits are becoming difficult to control, we strongly encourage you to visit our Responsible Gaming page for guidance and support options. Players who are experiencing financial hardship are advised to stop playing and seek assistance from a qualified support service. pisomax reserves the right to enforce responsible gaming measures on any account where there are signs of problem gambling behaviour, including temporary account restrictions.
7. Privacy and Data Use
The personal information you provide when registering and using pisomax is collected and processed in accordance with our Privacy Policy. We use your data to operate your account, process transactions, verify your identity, and improve the platform experience for all Filipino players. pisomax does not sell your personal data to third parties for marketing purposes. Your data is stored securely and access is restricted to authorised personnel only. By using pisomax, you consent to the collection and use of your data as described in the Privacy Policy, which forms part of these Terms and Conditions.
8. Changes to These Terms
pisomax may update these Terms and Conditions from time to time to reflect changes in the platform, applicable laws, or our operating practices. When significant changes are made, we will notify registered users through the platform or via the email address associated with your account. Continued use of pisomax after any update constitutes your acceptance of the revised terms. We recommend checking this page periodically so you are always aware of the current rules. If you do not agree with any updated terms, you should stop using the platform and contact support to close your account.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the Philippines. Any disputes arising from your use of pisomax that cannot be resolved through our internal support process will be subject to the jurisdiction of the appropriate Philippine courts. pisomax operates in compliance with applicable Philippine regulations governing online gaming and entertainment platforms. Players are responsible for ensuring that their use of the platform complies with any local laws or regulations applicable to their specific location within the Philippines. Nothing in these terms limits any rights you may have under Philippine consumer protection law.
No. pisomax strictly requires all players to be at least 21 years of age at the time of registration, in line with Philippine regulations governing online gaming platforms. If you attempt to register while underage, your account will be closed and any deposits returned. We take age verification seriously and may request supporting documents to confirm your age at any point. If you are not yet 21, please do not attempt to create an account. We encourage parents and guardians to use device-level controls to prevent underage access to gaming platforms.
When pisomax makes significant changes to these Terms and Conditions, registered players will be notified through the platform or by email. The updated terms will be published on this page with a revised effective date so you always know which version applies. Continuing to use the platform after an update means you accept the new terms. If you disagree with any changes, you have the right to stop using pisomax and request account closure by contacting [email protected]. We recommend bookmarking this page and reviewing it periodically to stay informed.
No, each player is permitted to hold only one active account on pisomax. Creating multiple accounts — whether under the same name or different identities — is a violation of these Terms and Conditions and may result in all associated accounts being permanently suspended. If you have accidentally created a duplicate account, please contact [email protected] immediately so the issue can be resolved without penalty. pisomax uses automated systems to detect duplicate registrations, and any accounts identified as duplicates will be reviewed by our team. Maintaining a single account ensures a fair experience for all players on the platform.
pisomax has a dedicated Responsible Gaming page that covers everything you need to know about playing safely and within your means. That page includes guidance on recognising problem gambling behaviour, information about self-exclusion options, and links to support resources available to Filipino players. We believe that entertainment should always be enjoyable and never harmful, and our responsible gaming tools are there to help you stay in control. If you have any immediate concerns about your gaming habits, please visit that page or reach out to our support team directly at [email protected]. You can also visit our FAQ page for additional answers about how the platform works.
Now that you know exactly how pisomax works, you are all set to join thousands of Filipino players enjoying sports betting, fish games, and bingo. Registration is free, payouts are in PHP, and everything runs right in your mobile browser — no app needed.